Privacy PolicyVersion 2026-10-13

ShareGarage Privacy Policy

Last Updated: October 2026

ShareGarage LLC (“ShareGarage,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the ShareGarage website, marketplace, and related services.

By using ShareGarage, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to ShareGarage, including:

  • name;

  • email address;

  • phone number;

  • account and profile information;

  • profile photograph;

  • general location and address information when required for marketplace transactions;

  • listing information, photographs, descriptions, prices, and availability;

  • booking and rental information;

  • pickup and return information;

  • condition photographs and notes;

  • communications between users through ShareGarage;

  • customer support communications;

  • ratings and reviews;

  • information submitted in connection with damage claims, refunds, reports, or disputes; and

  • other information you choose to provide.

Payment Information

Payments on ShareGarage are processed through third-party payment providers, including Stripe.

ShareGarage may receive transaction information such as payment status, amounts, refunds, payment references, and payout information.

ShareGarage does not directly store complete payment-card numbers entered into Stripe's payment systems.

Owners may be required to provide Stripe with identity, banking, tax, or other information necessary to establish and maintain a connected payout account. Such information is subject to Stripe's applicable terms and privacy practices.

2. Identity and Account Verification

ShareGarage may use information provided by users or third-party service providers to verify identity, prevent fraud, protect users, and maintain marketplace security.

The specific verification information collected may vary depending on the services used and the type of account or transaction.

3. Information Collected Automatically

When you use ShareGarage, certain information may be collected automatically, including:

  • IP address;

  • device and browser information;

  • operating system;

  • pages or features accessed;

  • timestamps;

  • login and authentication activity;

  • security events;

  • referring pages;

  • approximate location derived from technical information; and

  • other usage and diagnostic information.

Cookies and similar technologies may be used for authentication, security, preferences, functionality, analytics, and other legitimate operational purposes.

4. How We Use Information

ShareGarage may use information to:

  • create and maintain accounts;

  • operate the marketplace;

  • display listings and public garage/storefront information;

  • facilitate rental requests and bookings;

  • process and track payments;

  • facilitate owner payouts;

  • calculate and record platform fees;

  • calculate, collect, record, report, or remit applicable taxes;

  • facilitate security deposits and damage claims;

  • enable communications between owners and renters;

  • provide customer support;

  • send transactional and service-related communications;

  • maintain records of agreements and legal acknowledgments;

  • prevent fraud, abuse, unauthorized activity, and violations of our policies;

  • investigate disputes and reports;

  • improve and troubleshoot ShareGarage;

  • comply with applicable legal, tax, accounting, and regulatory requirements; and

  • protect ShareGarage, its users, and others.

5. Information Shared With Other Users

Because ShareGarage is a peer-to-peer marketplace, certain information must be shared between users to facilitate rentals.

Depending on the stage of a transaction, this may include:

  • profile name;

  • profile photograph;

  • ratings and reviews;

  • listing information;

  • general location;

  • booking information;

  • messages; and

  • pickup or return information necessary to complete a confirmed rental.

ShareGarage is designed so that exact pickup information is not publicly displayed merely because an item is listed.

Users should not post sensitive personal information in public listings, reviews, profile descriptions, or other publicly visible areas.

6. Service Providers

ShareGarage uses third-party companies and service providers to operate the platform.

These may include providers of:

  • payment processing and connected-account services;

  • website and application hosting;

  • databases and cloud infrastructure;

  • authentication;

  • email delivery;

  • security and fraud prevention;

  • analytics;

  • customer support tools; and

  • other technology or professional services.

These providers may process information as necessary to provide their services to ShareGarage.

Examples may include Stripe for payment processing and connected-account functionality and the technology providers used to host and operate the ShareGarage platform.

7. Transactional Communications

ShareGarage may send emails or other communications concerning:

  • account activity;

  • identity or security verification;

  • rental requests;

  • booking acceptance or cancellation;

  • payments;

  • refunds;

  • pickup and return;

  • damage claims;

  • password resets;

  • important changes to the service; and

  • other transactional or administrative matters.

Users may not be able to opt out of communications that are necessary to provide the service or maintain account security.

Marketing communications, if introduced, will be handled according to applicable law and available communication preferences.

8. Legal Disclosures

ShareGarage may disclose information when reasonably necessary to:

  • comply with applicable law, regulation, subpoena, court order, or lawful government request;

  • investigate fraud, abuse, or illegal activity;

  • enforce our Terms of Service or other policies;

  • protect the rights, safety, property, or security of ShareGarage, our users, or others;

  • investigate or respond to claims or disputes; or

  • establish, exercise, or defend legal claims.

9. Business Transfers

If ShareGarage is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

10. Data Retention

ShareGarage may retain information for as long as it deems, in its sole opinion, is reasonably necessary to:

  • provide the service;

  • maintain transaction and booking records;

  • maintain records of user agreements and acknowledgments;

  • comply with tax, accounting, legal, and regulatory obligations;

  • prevent fraud and abuse;

  • resolve disputes; and

  • establish or defend legal claims.

Different categories of information may be retained for different periods.

11. Data Security

ShareGarage uses reasonable administrative, technical, and organizational measures intended to protect information.

However, no online service, database, transmission method, or storage system can be guaranteed to be completely secure.

Users are responsible for protecting their passwords and account credentials and should promptly notify ShareGarage if they believe their account has been compromised.

12. Children's Privacy

ShareGarage is intended for adults and is not intended for use by children under 18.

ShareGarage does not knowingly permit individuals under 18 to create marketplace accounts.

If we learn that personal information has been collected from a child in violation of applicable law, we may take appropriate steps to delete it.

13. Privacy Rights and Requests

Depending on applicable law and the user's location, users may have rights concerning their personal information, which may include rights to request access, correction, deletion, or information regarding certain processing activities.

Some information may need to be retained despite a request when required or permitted for legitimate purposes such as transaction records, fraud prevention, tax compliance, disputes, security, or legal obligations.

Privacy requests may be submitted through ShareGarage Support.

14. Cookies and Similar Technologies

ShareGarage may use cookies, local storage, and similar technologies to maintain sessions, authenticate users, remember preferences, protect accounts, understand service performance, and provide platform functionality.

15. Third-Party Links and Services

ShareGarage may contain links to or integrate with third-party websites or services.

ShareGarage is not responsible for the privacy practices of third parties acting independently of ShareGarage. Users should review the privacy policies applicable to those services.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When appropriate, material changes may be communicated through the platform, email, or another reasonable method.

The “Last Updated” date will indicate when the current version became effective.